“Testimony gives recognition and dignity to the patient”

Testimony collection is an essential element in the data collection work of the Network members. This is how Network members acquire real world stories, necessary to illustrate the quantitative data that we present, in order to achieve positive social change.

Collecting testimonies from service users and health professionals helps to communicate effectively the reality of the service users we meet. They tell us about their difficulties in accessing healthcare because of administrative, financial, language barriers and so many other social issues.

You will find in this section a series of testimonies collected throughout the Network by volunteers in the field for the European Network observatory report “Access to healthcare for people facing multiple health vulnerabilities – obstacles in access to care for children and pregnant women in Europe”.

We will publish one testimony per week, so do not hesitate to come back


Wissem, 21, fled Iraq.

I left my country because you couldn’t do anything there due to Daesh. The army had been present in my city, then one day I woke up and Daesh had replaced the army in the streets. They controlled everything, including the roads. No more university. No more anything. When I told my family I wanted to leave, they told me not to do it, that it was too dangerous, but I left anyways. A man got me some clothes, like the kind Daesh wears. I disguised myself and was able to get out.

Wissem had to make two attempts to cross the Serbian-Hungarian border and spent several hundred euros on smugglers.

I spent 12 hours in the woods at the Serbian-Hungarian border. A Serbian police car stopped me. The officer said, ‘If you help me, I’ll help you.’ He wanted €300 to let me go. He gave me directions, saying I could avoid the Hungarian authorities by going a certain way. But it was a lie; after four hours, I reached a Serbian village! The police caught me and took me right back to where I started.

The next day, a Syrian refugee offered to help us. He had already crossed the border and knew a way to get through. He demanded €200 a person to take us across. I paid along with eight other men. But once we got to the border, the man disappeared. I suggested that we break up into two groups to be less conspicuous. We hid in the woods. A police officer shouted, ‘I see you!’ So we stayed hidden and waited for the right moment to take a run for it. We finally reached a village in Hungary, which was empty – a ghost village. There we found a taxi for Vienna. But the other group went to Budapest. We all ended up together in Vienna.

In Vienna, Wissem and his companion received help: someone gave them shelter then bought them bus tickets, which allowed them to reach Brussels without any problems.

Testimony collected by MdM Belgium – Parc Maximilien – September 2015


My boat sank somewhere between Turkey and Greece and we stayed in the water for an hour, including families with young children, before being rescued. The police took us back to Turkey and we had to start over. I saved my friend’s life who didn’t know how to swim.”

Faiz, 20, left everything behind to travel from Iraq to Belgium except for his cellphone and some money that he hid in his underwear.

When you are on the road, the only thing you want is to arrive as soon as possible. You don’t care about where you sleep, how you sleep, what you eat and whether you eat or not. You’ll have time to rest later. You need to move forward. It took me 17 days to get here.

Testimony collected by MdM Belgium – Parc Maximilien – September 2015


Tarik and Manel, an Iraqi couple in their 30s, fled the violence of war.

Manel: “Daesh killed my little brother. He was 26 years old. My brother was very handsome. My father died from grief after his death.”

It took them two months to reach Parc Maximilien after travelling through Turkey, Greece, Macedonia, Serbia, Hungary, Austria and Germany. The boat they took between Turkey and Greece sank.

Tarik: ‘‘My wife doesn’t know how to swim. I had to hold her up so I swallowed large amounts of seawater. After we were saved by the Greek police, we went to Athens, where I was refused medical care when I went to hospital because I didn’t have the necessary papers. I did, however, have serious kidney problems from the boat sinking and drinking salty water. Here in Belgium, I’m too afraid to go to the health facilities because I don’t know how much it’s going to cost.

Testimony collected by MdM Belgium – Parc Maximilien – September 2015


Amin is a 17-year-old Somalian

“I have been in Europe for five months. I left from Somalia. There, no security, Boko Haram, Daesh, terrorism. You know… From Somalia, I passed through Kenya, Uganda, South Sudan, Sudan, Libya, Italy, Switzerland, Germany, Holland and Belgium. It’s been two months that I am in Belgium. But because they took my fingerprints in Italy first, I was deported there. I just got back. I do not want to live in Italy.”

Between February and April 2015, Amin was locked up in a detention camp in Libya.

“It was overcrowded. We were 600 or 700 people in the same room. We sleep on the floor. And they give you a loaf of bread a day. It is managed by private militias. Not by the government. There are women and children. And no medical help. I was beaten, yes. Above all, do not say you’re sick. Otherwise you will be taken outside and killed. They do it outside. You can die every day. I don’t have a home anymore. And I am without hope for my future. My life is not going to get better here. ”

Testimony collected by MdM Belgium – Parc Maximilien – September 2015


Sami, a 33-year-old Iraqi, left his country to flee Daesh

The militias make the law; the army is everywhere, and the Iranian secret services, too. We hid on a boat between Turkey and Greece for six hours with 55 people before the Turkish smugglers allowed us to set foot on land on a Greek island. They abandoned us there, so we called for help after a few hours. We had no water or food and I waited three days for help with my other travel companions, including women and children. When the police arrived on the third day, I was weak and dehydrated.”

Sami’s back problems grew worse during the trip and he only got limited care at the makeshift “camp” where he and his companions were taken

Forced to leave by the police the next day, I reached Athens, where I went directly to a pharmacy. I didn’t want to go to a hospital out of fear of being arrested. The pharmacist wouldn’t let me pay.

Testimony collected by MdM Belgium – Parc Maximilien – September 2015